LA Mediators

Mediators of Southern California

Advanced Combined Claims Negotiation

Event Details

Advanced Combined Claims Negotiation

Time: April 25, 2014 from 9am to 5pm
Location: Offices of American Institute of Mediation
Street: 1880 Century Park East Suite 1004
City/Town: Los Angeles
Website or Map: http://www.americaninstituteo…
Phone: (310)213-0701
Event Type: training, course
Organized By: American Institute of Mediation
Latest Activity: Feb 6, 2014

Export to Outlook or iCal (.ics)

Event Description

At the conclusion of the workshop, participants will be adept at implementing negotiation strategies to obtain the best results for their clients or organizations, including but not limited to:

  • Recognizing and foreseeing opponents’ negotiation strategies in order to anticipate their next moves;
  • Integrating game theory into their negotiating strategy to maximize bargaining position;
  • Countering negotiation tactics by identifying them and being prepared with the right response to render them ineffective;
  • Increasing efficiency by developing tactics to settle claims faster and close more files;
  • Utilizing collaborative and creative negotiating strategies at the appropriate time to seek out non-monetary solutions;
  • Managing negotiations in a way that turns a negative into a positive, building customer loyalty and goodwill without giving away the store.

Who should attend: This program is ideal for independent adjusters, attorneys, investigators and brokers who negotiate for a living.

Our trainer, Lee Jay Berman, adds the following comments:

There is a science and a strategy to negotiation, whether you are involved in property, liability or even workers compensation claims.  Most independent adjusters, attorneys, investigators and brokers spend a significant amount of their time negotiating, whether externally on behalf of clients or managing internal matters, but most have never been trained in the underlying fundamentals of the legal negotiation process.  Many successful representatives rely upon “gut instinct”, but fail to understand the science, the strategy and the art of negotiation.

At the American Institute of Mediation, our experience in working with negotiators is that most negotiate in a way that is consistent with their personality.  Nice people negotiate with a more collaborative style, which can sometimes leave value on the table.  People who like to play hard ball tend to negotiate in a more confrontational, bottom-line style, often walking away without reaching a deal.  Successful negotiating requires mastering both styles and using them strategically, and adapting to what they see as the needs of a particular negotiation, if they are to reach their goals and represent their clients and organizations in the best possible fashion.

Advanced Combined Claims Negotiations is a lively, interactive program that studies negotiation theory and practice, negotiation ethics and game theory, and uses role-play, case studies and high-energy, interactive lecture for maximum skill development.  After experiencing the practical tools we share during this highly energetic program, seasoned representatives will acknowledge having used tools like these, but never having completely understood the strategy behind them, and they will negotiate very differently, representing their clients’ and organizations’ interests with the greatest fiduciary duty in mind.

Comment Wall

Comment

RSVP for Advanced Combined Claims Negotiation to add comments!

Join LA Mediators

Attending (1)

Badge

Loading…

Latest Activity

American Institute of Mediation posted an event
Thumbnail

Advanced Combined Claims Negotiation at Offices of American Institute of Mediation

April 25, 2014 from 9am to 5pm
At the conclusion of the workshop, participants will be adept at implementing negotiation strategies to obtain the best results for their clients or organizations, including but not limited to:Recognizing and foreseeing opponents’ negotiation strategies in order to anticipate their next moves;Integrating game theory into their negotiating strategy to maximize bargaining position;Countering negotiation tactics by identifying them and being prepared with the right response to render them…See More
Feb 6, 2014
Glenn M. Gottlieb left a comment for Arianna Jeret
"Good to see you join our group, Arianna. I hope all goes well with you -- Happy New Year!! Best, Glenn"
Jan 9, 2014
Glenn M. Gottlieb and Arianna Jeret are now friends
Jan 8, 2014

Birthdays

Birthdays Today

© 2019   Created by Kym Adams Director of CEDRS.   Powered by

Badges  |  Report an Issue  |  Terms of Service