LA Mediators

Mediators of Southern California


Event Details


Time: May 7, 2015 at 8:30am to May 8, 2015 at 4pm
Location: Southern Methodist University Center for Dispute Resolution and Conflict
Street: 5228 Tennyson Parkway
City/Town: Plano, TX
Website or Map:
Phone: 310-478-5605
Event Type: mediation, training, professional, development
Organized By: American Institute of Mediation
Latest Activity: Dec 9, 2014

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Event Description

Join us for this amazing workshop, Dealing with Entrenched Belief Systems and Strong Emotion in High Conflict Situations with Doug Noll at Southern Methodist University in Plano, Texas.


Conflict situations often involve strong emotions, strong personalities, deep-seated beliefs and biases. Successful interventions require deep analysis and diagnosis of the conflict situation, a quick decision on the appropriate tools for engagement as well as effective execution the intervention. These skills are usually acquired by trial and error and take years of experience to develop.  Participants will learn from the trenches how to become masterful in conflict situations by being able to identify which strategy is most effective at any given moment during the conflict resolution process. 


In this highly interactive workshop, you will learn how the human brain in conflict and those experiencing strong emotion process information.  Participants will learn to recognize and be able to work with the common patterns of emotion that may thwart resolution, impair constructive decision-making processes and collaboration. 


You will develop a highly valuable skill set of tried and true techniques, including core messaging and affect labeling, that you can utilize when confronted with strong emotion.  


In this workshop, attendees will learn:


  • To learn and become proficient in the techniques of Core Messaging of Affect Labeling. 
  • To become masterful at redirecting strong emotions that will allow for engagement of the rational part of the brain in conflict situations. 
  • To identify your own internal reactions to high emotion and learn how they may be impairing your ability to identify the needs of the individuals in conflict.    
  • To develop an advanced skill set that will allow you to remain centered, poised, and in control during any high heat encounter.
  • To understand and integrate scientific findings that support the tools and techniques learned in the workshop. 
  • Strategies for working with entrenched belief systems and be able to identify their impact on the conflict engagement process.  


Enroll before April 6, 2015 to receive $75 OFF with our Early Bird Discount!


Texas MCLE Applied for by the American Institute of Mediation


Learn more about the series and register online at

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