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August 2009 Blog Posts (7)

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Mediation Marketing Minute Vol. 9

Let's talk philosophy and marketing. As a young lawyer (circa 1986) I remember the disdain that some seasoned attorneys had for lawyers who were advertising. There had always been a viewpoint amongst the bar that there was something unseemly about a professional advertising. I think that still exists to some extent in some circles.



How about mediators? Is there a belief that advertising is somehow not appropriate for mediators? Or maybe the relative lack of conventional advertising… Continue

Added by Bob Tessier on August 24, 2009 at 7:54am — 1 Comment

Mediation Marketing Minute Vol. 8

The final point on my ideas on value added go to the work you do after the session is over. The successful mediators I know are committed to the notion that the parties are always interested in a reasonable deal, but that sometimes the case is just not ripe at the appointed mediation date. Therefore, you are helping the parties by following up and taking all reasonable steps to keep the dialogue alive. Be persistent but not a pest.



What is the optimum method to do this? Hopefully,… Continue

Added by Bob Tessier on August 18, 2009 at 10:00pm — No Comments

Steve Mehta's Blog " Bad Faith MediationTactics or Not" located on Mediation Matters Aug 17 2009

Author: Steve Mehta



It is fascinating that when I experience a particular event at a mediation, every so often I happen to come across information on the web that is directly relevant to the event that happened that day. Today for example, I mediated a case where one party accused the other of acting in bad faith and coming to the mediation in bad faith.



It just so happens that on the same day, I saw this post at www.karlbayer.com where there was a reference to a proposed… Continue

Added by Kym Adams Director of CEDRS on August 17, 2009 at 11:35am — No Comments

The Use of Evidence in Mediations - by Wendy W. Kramer, Esq., Mediator/Arbitrator

The Use of Evidence in Mediations - by Wendy W. Kramer, Esq., Mediator/Arbitrator

Attorneys and parties often arrive at a mediation hearing carrying the "Jenny Craig" version of their file; their discovery volumes and boxes having been left behind in their offices. They tote along an invisible box of evidentiary material which they will ask the mediator to convey with force to their opponent (and which they insist with passion and emotion) will destroy, demolish or otherwise impede the… Continue

Added by Kym Adams Director of CEDRS on August 17, 2009 at 9:30am — No Comments

Tim Corcoran's announcement

Very nice brochure and offices Tim. As always I wish you continued great success!

Bob

Added by Bob Tessier on August 12, 2009 at 5:32pm — No Comments

Mediation Marketing Minute Vol. 7

Let's explore the concept of "value added" in more detail. It's that important. When you add value, you build trust in your clients and consequently build your business. In my opinion, the greatest value added benefit you give your clients does not even occur in the mediation itself.



Here is the greatest secret...FOLLOW UP. It's a remarkably simple notion, but look at the statistics: more than 97% of all civil cases settle before trial. So while you won't settle 97% of your cases in… Continue

Added by Bob Tessier on August 11, 2009 at 11:01pm — 3 Comments

Mediation Marketing Minute Vol. 6

Let's dig deeper into the idea of "value added." It is the most important concept to building a business, because your client base will pay you well for your valuable services if the services look valuable to them. So from the customer's perspective, what adds value?



We have to give thanks to the "pioneers" of mediation who did the heavy lifting to convince lawyers, carriers and other consumers of mediation services that mediation makes sense. Rarely to we have to espouse the virtue… Continue

Added by Bob Tessier on August 5, 2009 at 3:32pm — 1 Comment

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