LA Mediators

Mediators of Southern California

October 2009 Blog Posts (10)

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Mediation Marketing Minute Vol. 15

So it's been a rough week or two, and I've been pondering what makes your customers keep wanting to come back. Of course, results are a big plus. When I had a recent streak of 19 in a row with settlements, I would have thought that results were all you needed...



But now, this week I have had four in a row not settle. I'm batting 1 for 5, and it's only Wednesday. Last week I was 3 for 7. I'm seriously thinking I have misplaced my mojo. I suppose the French Canadian side of me is… Continue

Added by Bob Tessier on October 28, 2009 at 10:29pm — No Comments

Moving the Goalposts - How To Craft a Mediator's Proposal

As a professional mediator, some of my most challenging and, yes, enjoyable moments have come when I've been able to go "under the line." That is to say, I've been able to do things to increase the size of the pie that was presented to me when I first entered the room. Perhaps I was able to assist the parties in re-establishing a business relationship that had gone south and ended in litigation. Or maybe I was able to provide a safe haven within which somebody was able to commence the process… Continue

Added by Alec Wisner on October 27, 2009 at 6:00pm — 1 Comment

Being “Authentic” as a mediator-what do you think?

As each of you know, in mediation, when we listen, people talk. Talking about what really matters to them so they can reach their own solutions. During this process, while being authentic, I have caught myself slightly full of emotions for the parties and often wondered if this was defying the neutral classification that we as mediators must carry out?



Just recently, while I was mediating a couple who had been involved in a domestic dispute that had been festering for over two years.… Continue

Added by Kym Adams Director of CEDRS on October 25, 2009 at 12:12am — 4 Comments

Thank you Members!

I wanted to say Thank You to everyone who has joined this network.

We have seventy (70) members to date. More and more are interacting and it seems to be coming alive! Please feel free to add a comment or two to Bob Tessier Marketing Minute Blog. I bet, there are many marketing stories to be told and we would love to hear from you. So, please check it out. Thank you Alec for taking the time and sharing your blogs too! We have four (4) members in the Divorce Forum and we welcome more.… Continue

Added by Kym Adams Director of CEDRS on October 22, 2009 at 7:17pm — No Comments

Exhilaration and Disappointment

This morning, driving toward the University of Southern California campus, a lot of memories passed through my mind. I recalled attending the High School Debate Institute at USC, in the summer of 1965, prior to my senior year, and, as an unknown, being named second speaker, behind Roy Shults. I remembered how the lessons learned their got me to the 1966 state finals in extemporaneous speaking, where I finished 3rd, behind Roy Shults. I recall going to see a professor about something during my… Continue

Added by Alec Wisner on October 17, 2009 at 10:36pm — No Comments

Original Intent v Consistency, and the Constitutional right to privacy

For many years, I've been a bit upset about the "original intent" faction of the bar, and, more specifically, the progeny of the Federalist Society, who, as a result of 5 out of 7 of the most recent Presidential terms worth of conservative Republican court nominations, have come to dominate the Federal judiciary. For one thing, I've always thought it fantastic that these scholars were so apt at reading the minds of those who lived in a different time and such a different place.



I've… Continue

Added by Alec Wisner on October 14, 2009 at 8:00pm — 2 Comments

Mark your Calendars for November 11

Ok Members:



Our next meeting is November 11 at Alan Saler's beautiful office in Valley Village. Please mark your calendar!



We're going to do our usual pot luck and drink some nice wine, but the subject matters will be wide and varied.



We will also be talking business...the LA Mediator's strategic plan and mission. This is a democracy. Everyone's input is respectfully requested. We want to make this group be fun, functional, and above all, worth your valuable… Continue

Added by Bob Tessier on October 13, 2009 at 3:36pm — 1 Comment

Mediation Marketing Minute Vol. 14

It used to be that a mediator was a superstar for picking up the phone before the mediation to have a "pre mediation conference" or after the session to follow up. These days, these steps are expected by your customers when they are paying for your services. OH, and most of the time they don't expect to pay extra for these value added services.



If you aren't doing these things, consider starting the practice. Let's look at each of these contacts, and what are the best practices for… Continue

Added by Bob Tessier on October 11, 2009 at 6:50pm — 1 Comment

Making Settlements Last

A settlement is meaningless if it the parties don't respect it. Parties who don't respect settlements simply see breach as another cost of doing business, accepting further litigation if they see the overall result to be profitable. An all too common example may occur when a large small vendor is owed money by a large retailer. In a typical scenario, the vendor needs prompt payment to remain healthy and a continuous flow of sales and payments to remain in business. Knowing this, the vendor may… Continue

Added by Alec Wisner on October 6, 2009 at 10:19am — 1 Comment

Mediation Marketing Minute Vol. 13

Lucky 13! This is my favorite number, and this is my chance to break with my trend of only commenting on the positives in this marketing minute. I want to discuss what I think is the NUMBER 1 mistake that mediators make in their marketing. This is such a bad mistake that it can actually set you back on your quest to develop a sustainable book of business. It is an unbreakable rule in my view, yet it is broken frequently. It is broken by some very prominent mediators in this town, and believe… Continue

Added by Bob Tessier on October 3, 2009 at 10:55am — 3 Comments

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Advanced Combined Claims Negotiation at Offices of American Institute of Mediation

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At the conclusion of the workshop, participants will be adept at implementing negotiation strategies to obtain the best results for their clients or organizations, including but not limited to:Recognizing and foreseeing opponents’ negotiation strategies in order to anticipate their next moves;Integrating game theory into their negotiating strategy to maximize bargaining position;Countering negotiation tactics by identifying them and being prepared with the right response to render them…See More
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